Reference

How Ok Bige Handles Your Personal Information

This Privacy Policy covers what personal data Ok Bige collects when you use our platform, how we use it, and the rights you hold over it.

Data you controlbKash, Nagad, Rocket handled with careAccount-level transparencyRequest or delete your dataRegion-dependent access
Ok Bige How Ok Bige Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to exercise a data right — access, correction, deletion, or a question about how we use your information — you can reach the Ok Bige support team directly. We aim to respond to data requests within a reasonable timeframe. For urgent account-security concerns, the live chat channel is the quickest path.

Live Chat Available through your account dashboard. Use this for urgent account or data queries — it connects you directly with the support team.
Email Support Send data requests or privacy questions to our support address listed in your account settings. Include your registered contact detail so we can locate your record.
Account Settings Your account page lets you review saved payment methods, session history, and contact details without needing to contact support first.
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We take a practical approach to keeping your account and data secure. Every connection to the platform runs over SSL encryption, so data in transit — including your bKash or Nagad payment confirmation — is protected. Cookies on the platform are used to keep your session active and remember your preferences; they are not used to build advertising profiles. You can clear cookies from your browser at any time without losing your account data. If you believe your account has been accessed without your permission, contact support immediately through live chat.

SSL Encryption

All data exchanged between your device and our platform is encrypted in transit. This covers login, payment confirmation, and account updates whether you are on mobile or desktop.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your language and display preferences. No third-party advertising cookies are placed without disclosure.

Data Retention

We hold your account data for as long as your account is open and for the period required after closure. You can request a summary of what we hold at any time through account support.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit a request through live chat or email support and we will confirm receipt and next steps.

Common Questions About Your Privacy

These are the questions we hear most often about data and privacy on the platform. If your question is not covered here, account support can help.

We collect your name, contact details, and the payment information you provide — such as your bKash or Nagad mobile number. We also log device and session data generated when you use the platform.

We do not sell your data. We share information only where required to process a transaction — for example, with the payment processor handling your Rocket or bKash withdrawal — or where legally required.

Contact support through your account dashboard via live chat or email. Include your registered details so we can locate your record and send your data summary within a reasonable timeframe.

Yes. You can request deletion through account support. We will confirm what can be removed immediately and what must be retained for legal or transaction-record obligations before proceeding.

We retain account and transaction records for a period after closure as required by applicable obligations. After that retention window, data is deleted or anonymised in line with our internal policy.

No. Cookies on this platform serve session and preference functions only. We do not place third-party advertising cookies. You can clear cookies from your browser settings without affecting your account data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.